When I consider outsourcing, I consider big business. I consider the manufacturing of auto parts and assembly line products being manufactured in a foreign country to lower the cost of the product. I consider shoes, many that are manufactured with American parts and shipped to China to be assembled there. What I don’t consider may be the outsourcing of a local newspaper.
After all, come on. Is the first thought when you hear the voice and accent of someone from India, that you’re going to have the score of yesterday’s Little League baseball pool result game or that you’re likely to be told which organization is holding the Pot Luck dinner to boost funds for uniforms for your child’s high school marching band? No, it is not.
My first thought was that I acquired the wrong number so I hung up and dialed it again. And yet again, I was put on hold and yet again, I acquired a woman from India taking requires the Circulation Department of a local newspaper.
When she asked me how she could help me I told her that I want her to prevent the newspapers from being delivered to my home because I can’t bend down seriously to retrieve them and that when they are allowed to pile up in the driveway, it causes it to be seem like the house is abandoned.
It went in one ear and out the other ear. She kept telling me that the newspapers are complimentary and I kept telling her I don’t want them. Then she explained that she will have to look up the data from my subscription before she could cancel the order and I told her that I don’t have a subscription. She said, “You’ll want a registration; you’ve been receiving our newspapers for a year” and I told her, “I’ve never had a registration and I don’t want to receive your newspapers.”
Does the common American cringe when one of these simple online ads wants the annual income of anyone? Probably, but as long as a totally free gift isn’t being given away.
It doesn’t seem to create any difference how smart a person is, the lure of getting something for nothing overrides a person’s common sense and he’s quite prepared to divulge personal information in exchange to get something free. And, on the other hand, they can be heard railing against the us government for invading his privacy.
With this in mind, I shouldn’t have already been too surprised that the woman from India in control of the Circulation Department of our local newspaper kept emphasizing that the newspaper is complimentary as reasons for not stopping delivery. She should have thought, “Stupid American. I told her that it’s free and she still doesn’t want it.”
No surprise we’ve such an unfavorable reputation all over the world notwithstanding what our politicians would have us believe. We are usually seen as arrogant and grasping, taking issues that don’t belong to us and building our fortunes on the backs of our workers.
by Connie H. Deutsch
Connie H. Deutsch is an internationally known business consultant and personal advisor who features a keen comprehension of human nature and is an all natural problem-solver. She is known around the world for helping clients find workable methods to complex problems.
Connie has hosted her own weekly radio show, been a weekly guest on a day radio show, done guest spots on radio shows around the country, and appeared as a guest on a cable television show. Connie wrote a weekly newspaper Advice Column for sixteen years and has been invited to speak at local colleges and given lectures around the country. She also wrote the scripts for a weekly financial show on cable television.